Strategic partnership between ti&m and Finnova
i&m and Finnova have entered into a strategic partnership to collaborate on the Portal as a Service. With the Portal as a Service, the banks of the Finnova Community can extend their e-banking with a digital client portal. The platform enables appointments to be arranged online, digital documents to be exchanged securely, chats between clients and advisors, self-onboarding, as well as personalized client contact and submission of offers. The advantage for banks is that Finnova provides the portal centrally as a service. This decreases development time as well as significantly decreasing both the initial costs for the setup and the operating costs for banks. This allows them to provide their clients with further digital services quickly and virtually risk-free. Furthermore, the Portal as a Service offers an open ecosystem for services. Other fintech companies from the comprehensive Finnova ecosystem and the banks’ ecosystem can incorporate further functionalities into the Finnova portal in the form of widgets. The portal is integrated into the Finnova Core Suite via the Finnova Open Platform, just like other digitalization products from Finnova or other fintech companies.
This enables cross-channel data and process orchestration. Finnova will be responsible for operation, application management and core integration via the Finnova Open Platform. ti&m will contribute product components from the ti&m channel suite as well as extensive expertise in the building of portals, and in front-end development, UX and design to the project. « ti&m was our first choice for developing the Portal as a Service. ti&m has considerable experience in such complex projects, knows the underlying technologies very well, and the team also impressed us. We are very satisfied with the outcome, and we hope to be able to make a significant contribution to the digital transformation of our customers with the Portal as a Service, » says Hendrik Lang, CEO of Finnova. « Several banks, including the pilot customer Obwaldner Kantonalbank, have already opted to take advantage of our new portal offer, on the one hand, due to the benefits that take effect rapidly, and on the other hand due to the high degree of fulfillment of needs of both the current and planned solution.
« The partnership with Finnova for the Portal as a service is of strategic importance for ti&m. The Portal is one of the most innovative solutions on the Swiss market and enables the Finnova banks to handle their client relationships in a modern and digital manner. With the Portal as a Service based on the ti&m channel suite and the FinnovaOpen Platform, ti&m and Finnova offer a trendsetting way for banks to be able to tap into the potential of innovative fintech solutions –all in an open ecosystem that is easily and quickly accessible, » highlights Thomas Wüst, CEO and company founder of ti&m.